Programme, procurement and handover

What happens during a decorating site survey

A survey is where a quote stops being a guess. We walk the building, note what the surface actually is under the paint, check access and take the measurements a written price depends on. Skipping this step is how quotes go wrong later.

A decorator running a moisture meter over a plastered wall during a site survey.

Reading the surfaces, not just the colour

We look past the topcoat at what it is sitting on — old gloss, bare plaster, render, painted metal — because each substrate changes preparation time and product choice. Moisture readings are taken where damp is suspected rather than assumed sound.

  • Substrate identified room by room or elevation by elevation
  • Moisture and adhesion checked where there is any doubt
  • Existing coating history noted where it is visible

Access and constraints

Stairwells, tall ceilings, restricted parking and shared entrances all affect how the job can be run. We note where towers, MEWPs or scaffold will be needed and where deliveries can realistically be brought in.

Extent and exclusions

A survey defines what is included as clearly as what is not. Areas outside scope — a neighbouring flat, a section already recently painted — are recorded so the quote matches exactly what was walked and seen.

  • Room-by-room or elevation-by-elevation extent list
  • Anything specifically excluded written down at the visit

How we work on this

  • We inspect substrates directly rather than pricing from a description alone.
  • Moisture and adhesion checks are carried out wherever damp or failed coatings are suspected.
  • Access requirements are assessed on site, not estimated from a floor plan.

Questions we are asked about this

Do you need to survey before quoting?

For anything beyond a single small room, yes. Photographs can support a survey but rarely replace the moisture checks and access assessment done in person.

How long does a survey take?

It depends on the size of the property, but we work through it methodically rather than rushing a walk-round.

Will you tell me about problems you find?

Yes — anything that affects preparation, such as damp or unstable coatings, is flagged at the survey stage, not discovered mid-job.

A tape measure being used to record room dimensions on a survey visit.

Book a site survey and we will confirm scope and access before any figure is written down.

A proper survey turns assumptions into a written scope, which is what makes the quote that follows reliable.

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